Engage Shoppers,
Recover Carts & Drive More Sales
Dunefox helps online stores automate order updates, recover abandoned carts, and deliver personalised shopping experiences on WhatsApp — at scale.
Order Support AI
Everything your store needs to sell smarter
Abandoned Cart Recovery
Automatically re-engage shoppers who left without purchasing. Send personalised WhatsApp reminders with a direct link back to their cart and recover lost revenue effortlessly.
Instant Customer Support
Deploy AI chatbots that answer FAQs, track orders, and handle returns 24/7. Seamlessly escalate complex queries to your support team without missing a beat.
Order & Delivery Updates
Keep customers informed at every step — from order confirmation to doorstep delivery. Automated WhatsApp updates reduce inbound queries by up to 70%.
Returns & Refunds Automation
Guide customers through the returns process automatically. Collect reason codes, generate labels, and send status updates — all without a support agent.
Post-Purchase Engagement
Send review requests, loyalty rewards, and personalised product recommendations after purchase to drive repeat orders and build lasting customer relationships.
Promotional Campaigns
Broadcast targeted WhatsApp campaigns for sales, new arrivals, and exclusive offers to segmented customer lists. Drive higher open rates than email.
Turn abandoned carts into recovered revenue
Dunefox automatically detects when a shopper abandons their cart and sends a perfectly timed WhatsApp message with a personalised nudge. Recover 30%+ of lost sales without any manual effort.
- Triggered within minutes of abandonment
- Dynamic product images & links
- Smart follow-up sequences
A 24/7 AI agent that sells for you
Deploy an AI shopping assistant on WhatsApp that answers product questions, checks stock, recommends upsells, and guides customers to checkout — completely hands-free.
- Live inventory lookup
- Upsell & cross-sell engine
- Human handoff on demand
Proactive order updates that delight customers
Every order milestone — placed, packed, shipped, delivered — triggers an automatic WhatsApp message. Reduce customer service queries by 70% and turn fulfilment into a brand moment.
- Real-time shipment tracking
- Delivery delay alerts
- Returns & refund automation
Order Tracking
Auto-notified via WhatsApp
Order Confirmed
Shipped via FedEx
Out for delivery
Delivered ✓
Loved by online stores
worldwide
By the numbers
34%
avg. cart recovery rate
"Dunefox paid for itself in the first week. We recovered 34% of abandoned carts automatically — revenue we were just leaving on the table. The WhatsApp open rates are incredible compared to email."
Sophie Williams
Founder & CEO
BoldFashion Store
34%
cart recovery rate
"Order tracking queries dropped by 68% overnight once we set up automated WhatsApp updates. Our support team can now focus on real issues instead of "where is my order" messages all day."
Daniel Park
TechGadgets Online
68%
fewer support tickets
"Our post-purchase review campaigns on WhatsApp get 5× the response rate of email. We've collected 800+ reviews in 2 months and our Google rating went from 3.9 to 4.7."
Layla Hassan
HomeStudio Co.
5×
review response rate
"The promotional broadcast feature alone drives 15–20% of our monthly revenue. Segmented WhatsApp campaigns to past buyers consistently outperform every other channel we use."
Marco Ricci
UrbanWear Collective
20%
revenue from broadcasts
Read all case studies
See how stores grow with Dunefox
Frequently Asked Questions
Still have a question?
Contact us! We'll be happy to help you.
Yes! Dunefox AI supports integration with a wide range of tools and platforms. Our flexible APIs allow you to connect with your data sources effortlessly, enabling a smooth workflow and seamless data synchronization across your tech stack.
Ready to turn your WhatsApp into a revenue machine?
Join thousands of online stores using Dunefox AI to recover abandoned carts, automate support, and keep customers coming back for more.
Setup takes under 10 minutes · Works with Shopify, WooCommerce & more