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We build AI agents that make
customer engagement
seamless.

Dunefox is an AI-powered customer engagement platform that helps businesses automate support, capture leads, and run marketing across every channel.

Our vision is to enable businesses of every size to grow smarter. Dunefox is a strategic solution that helps companies meet their customers where they are, on the messaging platforms with incredible market penetration.

We help companies have personalized conversations with customers at scale with easy-to-use customer engagement software built on WhatsApp Business API and Web technologies.

Businesses support their customers through seamless communications management using Dunefox's Team Inbox, smart routing, automated responses, data tagging, and analytics features.

Many of these interactions may be automated through no or low-code workflow builders and AI agents. Automation continues to be a huge driver for our ambition of providing an end-to-end solution for customer interaction.

Founded in Pune, India, Dunefox is a global business serving customers worldwide. We are a small and energetic team with a diverse and inclusive culture, working to build the future of communication.

ORIGIN

Created in 2024

We are a company built to last. Founded with a vision to revolutionize customer interactions.

100% bootstrapped

Dunefox is self-funded. Focused on product, not investors. We answer only to our customers.

CRAFT

Built with your feedback

Dunefox is crafted with continuous improvements. We treat every customer request as a roadmap item, ensuring our evolution is driven by real needs.

IMPACT

Global reach

We connect businesses across continents. Our technology bridges gaps, enabling seamless communication regardless of borders or time zones.

Core principles

Founded by friends with a shared passion to transform the way businesses interact with customers. We believe that memorable conversations are at the heart of every meaningful brand engagement.

Mission

Every business deserves this

Every business should have the convenience of managing their customers simply and effortlessly, without the complexity.

Vision

A brand businesses believe in

To become the platform that growing businesses rely on and recommend, building a name they are proud to be backed by.

Meet the team

The founders

A team of driven individuals united by a shared mission to redefine how businesses connect with their customers.

Sunny Dhakane

CEO & Founder

Mukul Shitole

CFO & Founder

Krishna Ingalgi

COO & Founder

Gaurav Divekar

CTO & Founder

Sanket Barmukh

Co-Founder

Awards & recognition

Recognised for our work

Milestones that validate our journey from idea to impact.

Dunefox winning £5,000 at Coventry University Dragon's Den Pitching Final
Dragon's Den, £5,000 award

Dunefox wins £5,000 at Coventry University

Best Business Startup Award, Coventry UK. Dragon's Den Pitching Final

Coventry University launched its new Start-Up Hub, a dedicated incubation space for student entrepreneurs, and held the inaugural Dragon's Den Pitching Final. Finalists pitched for a share of £10,000 in Start-Up funding in front of an independent panel of Dragons.

Sanket Barmukh, co-founder of Dunefox.io, was awarded £5,000, one of two winners on the day. Learn how businesses get started on our contact sales page.

“I won't lie, I was shaking. First ever pitch. But I walked out and delivered it. The questions from the Dragons were sharp. The feedback was real. And somehow Dunefox.io won £5,000.”

Sanket Barmukh, Co-Founder

FAQ

Frequently asked questions about Dunefox

Still have a question?

Contact us. We will be happy to help you.

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Who founded Dunefox and when?

Dunefox was founded in 2024 by Sunny Dhakane (CEO), Gaurav Divekar (CTO), Krishna Ingalgi (COO), and Mukul Shitole (CFO), with Sanket Barmukh joining as Co-Founder in 2026. The company is registered as Sucetas Technologies UK Ltd. in Coventry, United Kingdom. It has been 100% bootstrapped since.

What recognition has Dunefox received?

Dunefox won £5,000 at Coventry University's Dragon's Den Pitching Final, selected from 80 applicants. Dunefox is also backed by NVIDIA Inception, Google for Startups, and AWS Activate programs.

Where does Dunefox operate?

Dunefox is registered in Coventry, United Kingdom. The product and engineering team is based in India. Active customers and pipeline span the UK, India, UAE, and the United States. The platform serves businesses globally with particular focus on WhatsApp-first markets in South Asia, the Middle East, and Southeast Asia.

What industries do Dunefox's customers belong to?

Dunefox serves businesses across diverse industries including e-commerce, real estate, professional services, education, and hospitality, helping them automate customer interactions and manage leads efficiently.