Terms of Service

These Terms of Service ("Terms") govern your access to and use of the website located at dunefox.io (the "Website") and any related services made available on the Website (collectively, the "Services"), provided by Sucetas Technologies UK Ltd ("Dunefox", "we", "us", "our"), a company incorporated in England and Wales under company number 16984447, with its registered office at:

These Terms constitute a legally binding agreement between you ("User", "you", "your") and Dunefox. References to "you" include the company or legal entity you represent if you are accessing the Website on behalf of a business.

Separate terms govern the use of our software platform at app.dunefox.io, which are presented and agreed to at the time of account registration.

dunefox.io is a marketing and information website that provides:

• Information about Dunefox's AI-powered business platform for customer support, lead management, and marketing automation;
• A demo AI chatbot experience that uses a URL you provide to demonstrate Dunefox's capabilities;
• Contact and sales enquiry forms;
• Blog articles and educational content;
• General information about pricing, features, and use cases.

We reserve the right to modify, suspend, or discontinue any part of the Services at any time without notice. We will not be liable to you or any third party for any such modification, suspension, or discontinuation.

By using this Website, you represent and warrant that:

• You are at least 18 years of age;
• You have the legal capacity to enter into a binding agreement;
• If acting on behalf of a company or organisation, you have authority to bind that entity to these Terms;
• Your use of the Website does not violate any applicable laws or regulations in your jurisdiction.

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

• Use the Website in any way that violates any applicable local, national, or international law or regulation;
• Submit any content or data that is fraudulent, misleading, defamatory, obscene, or otherwise unlawful;
• Introduce viruses, trojans, worms, or other harmful or disruptive material;
• Attempt to gain unauthorised access to any part of the Website, its servers, or any systems connected to the Website;
• Use automated tools (scrapers, bots, crawlers) to extract data from the Website without our prior written consent;
• Use the demo chatbot service to process data relating to individuals without their knowledge or consent;
• Impersonate any person or entity or misrepresent your affiliation with any person or entity;
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Website.

We reserve the right to suspend or terminate your access to the Website immediately if we reasonably believe you are in breach of these Terms.

The Website offers a demo AI chatbot feature. When you use this feature, you:

• Provide us with a website URL, which we use to demonstrate our AI service;
• Acknowledge that we will crawl and analyse the content of the URL you submit solely for the purpose of the demonstration;
• Warrant that you own or have the right to submit the URL and that doing so does not breach any third-party rights;
• Understand that any lead data generated via the demo chatbot (names, emails, phone numbers of demo visitors) is collected and stored by us and that visitors to the demo are informed accordingly.

The demo service is provided on an "as is" basis for evaluation purposes only. Results from the demo do not guarantee the performance of a live Dunefox deployment.

All content on dunefox.io — including but not limited to text, graphics, logos, images, blog articles, software code, design elements, and the overall look and feel of the Website — is owned by or licensed to Sucetas Technologies UK Ltd and is protected by copyright, trade mark, and other intellectual property laws of England and Wales and international conventions.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Website for its intended purposes. You must not:

• Copy, reproduce, republish, upload, post, transmit, or distribute any content from this Website without our prior written permission, except for personal, non-commercial use;
• Modify or create derivative works from our content;
• Use our trade marks, logos, or brand name without our prior written consent.

Blog articles and educational content may be quoted or shared with appropriate attribution to Dunefox (dunefox.io) and a link to the original page, provided such sharing is non-commercial.

When you submit content to us (including via forms, chat, or email), you grant Dunefox a worldwide, royalty-free licence to use, reproduce, and process that content solely for the purposes of providing our Services and improving our products. You retain ownership of your content.

You warrant that any content you submit: (a) is accurate; (b) does not infringe any third-party intellectual property rights; (c) is not unlawful, defamatory, or harmful; and (d) complies with applicable data protection laws where the content relates to personal data of third parties.

The Website and all content and Services provided on it are offered on an "as is" and "as available" basis, without any warranties of any kind, either express or implied, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, or non-infringement;
• Any warranty that the Website will be uninterrupted, error-free, or free of viruses or other harmful components;
• Any warranty as to the accuracy, completeness, or timeliness of any content or information on the Website.

Nothing on this Website constitutes legal, financial, regulatory, or professional advice. You should seek independent professional advice before making decisions based on content published on dunefox.io.

To the fullest extent permitted by English law:

• Dunefox shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of business, or loss of goodwill, arising from your use of or inability to use the Website;
• Our total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the Website shall not exceed £100 (one hundred pounds sterling);
• We are not responsible for the content of any external websites linked from dunefox.io.

Nothing in these Terms shall limit or exclude our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any other liability that cannot be excluded or limited by law.

If you are a consumer (i.e. acting outside the course of a business), you may have statutory rights that these Terms cannot exclude or limit. Nothing in these Terms affects those statutory rights.

You agree to indemnify, defend, and hold harmless Dunefox, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your breach of these Terms; (b) your use of the Website; (c) any content you submit to the Website; or (d) your violation of any law or regulation or the rights of a third party.

The Website may contain links to third-party websites, integrations, or services. These links are provided for your convenience only. We do not endorse, control, or accept responsibility for the content, privacy policies, or practices of any third-party websites. You access third-party websites at your own risk and should review their terms and privacy policies.

Your use of the Website is subject to our Privacy Policy and Cookie Policy, which are incorporated into these Terms by reference. By using the Website, you consent to the processing of your personal data as described in those policies.

Where you provide us with personal data relating to third parties (e.g. in the course of setting up the demo), you represent that you have obtained all necessary consents and have a lawful basis for sharing that data with us.

We may revise these Terms at any time by updating this page. The revised Terms will be effective from the date indicated at the top of this page. Your continued use of the Website after any changes are made constitutes your acceptance of the new Terms. We recommend you check this page periodically.

For material changes, we will make reasonable efforts to notify users (e.g. via a notice on the Website or email where we have your contact details).

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.

Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation.

If you are a consumer resident in Scotland or Northern Ireland, you may also bring proceedings in the courts of your country of residence.

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Our failure to enforce any provision of these Terms shall not constitute a waiver of our right to enforce that provision in the future.

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Dunefox with respect to your use of dunefox.io and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written.