Eliminate 90% of repetitive support — automatically
Dunefox AI handles FAQs, order queries, refunds, and escalations on WhatsApp and your website — 24/7 — freeing your team to focus on conversations that truly need a human.
Watch 2-min product demo
A full AI support engine,
built for every conversation
Answer common questions instantly
Dunefox AI is trained on your knowledge base and resolves up to 89% of customer queries in seconds — matching the accuracy of your best support agent, at infinite scale.
Eliminate repetitive tasks
Free your agents from copy-paste work. Process returns, generate labels, issue discounts, and update tickets automatically without human input.
Cover every timezone, every shift
AI agents handle overnight queues and holiday surges without extra staffing costs. Response time stays under 60 seconds, always.
24/7
Online
Zero downtime
Smart escalation to the right agent
When a conversation genuinely needs human empathy, Dunefox routes it instantly — with full context, conversation history, and sentiment score — so your agent steps in ready.
Full conversation context passed to agent
One inbox. Every channel.
WhatsApp, website chat, email, and Instagram — all conversations managed in a single, unified support inbox. No channel switching, no missed messages, no duplicate responses.
Know moreFrom message to resolution — in seconds
Every conversation follows an intelligent flow — whether it ends with an AI resolution or a human touch.
Customer sends a message
A customer reaches out via WhatsApp, your website chat, or email — at any hour, from any timezone.
Dunefox captures every message instantly across all active channels with zero message drops.
AI understands & classifies
The AI Agent reads intent, classifies urgency, and matches the query against your knowledge base within milliseconds.
No rule trees. No rigid flows. Just language understanding trained on your actual support content.
AI Classification
Intent: Order tracking · Priority: Low
AI Classification
Intent: Payment issue · Priority: High
Resolved or smartly routed
Routine queries are answered instantly. Complex ones are routed to the right human agent — with full conversation context already attached.
Your agent picks up exactly where the AI left off. No re-explaining, no frustration.
Handoff
→ Routing to billing team with context...
Customer delighted. Team free.
The customer gets an instant, accurate answer. Your support team focuses only on cases that genuinely need human judgement.
Every interaction is logged, scored, and available for your continuous improvement loop.
Feedback
CSAT submitted: ⭐⭐⭐⭐⭐
Traditional support can't keep up
Customer expectations have changed. Response times have not — until now.
Capabilities based on Dunefox AI platform features. Individual results depend on setup and use case.
Works across every industry
Pick an industry to see how Dunefox AI handles real customer conversations.
E-commerce AI Agent
Everything in one support platform
AI Agent
Resolve queries without human input
Return request — Order #2231
Resolved by AI
Track shipment — Order #1995
Resolved by AI
Password reset request
Resolved by AI
Billing dispute — $48.00
Escalated → Sarah
Frequently Asked Questions
Still have a question?
Contact us! We'll be happy to help you.
Yes! Dunefox AI supports integration with a wide range of tools and platforms. Our flexible APIs allow you to connect with your data sources effortlessly, enabling a smooth workflow and seamless data synchronization across your tech stack.
Ready to automate 89% of your customer support?
Join thousands of support teams using Dunefox AI to resolve tickets faster, reduce costs, and deliver a premium experience — 24/7, on every channel.
Setup in under 10 minutes · Works with Zendesk, Freshdesk & more