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Professional Services

Answer every client enquiry before they call someone else

Dunefox combines AI workflow automation for professional services with WhatsApp for law firms and a WhatsApp legal chatbot. It answers enquiries, captures client context, and routes anything that needs a person to the right team member.

No credit card needed. Live in about 10 minutes.

Dunefox team settings showing agent roles and permissions
Backed byNVIDIA Inception Program memberGoogle Cloud partner
Winner of Coventry University's Dragon's Den, £5,000 prizeGDPR ready, and your conversations stay yours
The problem

A slow first reply loses the client

A prospective client rarely waits for office hours. The same handful of questions repeat across every new enquiry, and a fee earner's time is worth more than answering them by hand.

New enquiries wait hours for a reply and go elsewhere.

Every enquiry is answered instantly and qualified before a call is even booked.

The same pricing, process and eligibility questions repeat all day.

The AI answers from your own content, so a fee earner only sees what actually needs a person.

Website chat, WhatsApp and social DMs each need a separate login.

One shared inbox, one history per client, regardless of the channel they used.

Capabilities

Everything your firm needs to answer and qualify faster

Dunefox handles the first conversation with every client and prospect, so your team's time goes on the work only they can do.

Answers grounded in your own content

The AI replies to service, pricing, process and eligibility questions from your website and documents. When it does not know the answer, it says so and hands over instead of guessing.

Dunefox shared inbox with a WhatsApp conversation open and assigned to an agent

24/7 enquiry capture and scoring

Prospects reach out through your website, WhatsApp, and social channels at all hours. Every enquiry becomes a lead record automatically, scored from 0 to 100 on intent, so your team knows who to call back first.

Dunefox support analytics showing response times and resolution rate

A head start on intake

The AI collects the basics in conversation, what the client needs, rough scope, and timeline, before the first call, so your team starts the meeting already briefed instead of asking the same opening questions.

Handover with the whole story attached

When a conversation needs a person, it is assigned with the full transcript and what has already been discussed, so nobody asks the client to repeat themselves.

Voice

Client calls answered and qualified before your team picks up

Prospective clients still call to ask about services, pricing, and availability, even when your team is in meetings. Dunefox Voice extends the suite to answer from your approved firm content, score caller intent, schedule consultations, and hand the call to your team when a person is needed.

Explore Dunefox Voice
Dunefox Voice dashboard for this industry workflow
The complete journey

AI across the first conversation, not the whole case file

  1. 1

    Capture and score every lead

    Respond instantly across website, WhatsApp and social

  2. 2

    A head start before the first call

    Ask what the client needs and their rough timeline

  3. 3

    Answer the routine questions on the spot

    Pricing, process and eligibility answered from your content

90%

of routine queries handled by AI

3x

faster first response

0 to 100

intent score on every enquiry

10 min

typical setup time

Proof

What people say

Dunefox has completely transformed our workflow. The automation features save us countless hours every week.
MNManoj NimbolkarFounder, Mplussoft Group
Dunefox stood out for its clarity of vision and real-world applicability. A well-executed product with strong commercial potential, exactly what we look for in a winning startup.
JCJeff ChouFounder, Wovly.ai
Out of 80 applicants, Dunefox impressed our panel of Dragons with its product depth and market opportunity. We were delighted to award them the £5,000 Business Start-Up prize.
CUCoventry UniversityDragon's Den Pitching Final, Start-Up Hub

Explore the parts of Dunefox this uses

Each vertical runs on the same three building blocks. These pages go deeper on each one.

Pricing

Simple monthly plans

Every plan starts with a 14 day free trial. No card needed to begin, and no charge per message on top of it.

Fox

$39 /month

For solo operators getting started.

Most popular

Fox Pro

$89 /month

For small teams. Most popular.

Fox Max

$199 /month

For larger teams and higher volume.

See everything included in each plan

Live Walkthrough

Book a 20 minute walkthrough

Twenty minutes, no slides. We set it up against your own website and you ask it the questions your customers ask.

No obligation. We will not add you to a mailing list.

FAQ

Frequently asked questions about Dunefox

Still have a question?

Contact us. We will be happy to help you.

JD
SK
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What types of professional services firms can use Dunefox?

Dunefox is built for law firms, accounting and finance practices, management and strategy consultancies, marketing agencies, and any professional services team that answers a lot of prospective and existing client questions. Whether you have 5 people or 500, Dunefox adapts to your firm's content and channels.

Does Dunefox do contract review or compliance monitoring?

No. Dunefox does not review contracts, flag compliance risks, or track regulation changes, those are document-AI and practice-management capabilities Dunefox does not build. What Dunefox does is client-facing: answering enquiries from your own content, capturing and scoring leads, and keeping every channel in one inbox.

Can Dunefox handle research tasks like competitive analysis or legal research?

No. Dunefox does not gather data from external sources, track competitors, or search case databases. It answers from the content you give it directly, your website, service pages, and documents you add to its knowledge base, not from open research across the web.

How does Dunefox improve client communication for professional services?

The AI answers routine client questions instantly from your firm's own content, across your website, WhatsApp, and social channels, in one shared inbox with one history per client. Anything that needs a person is escalated immediately with the full conversation attached, so nobody starts from zero.

Does Dunefox do meeting summaries or time tracking?

No. Dunefox does not transcribe meetings or log billable time from your calendar and email. It is a client-facing conversation platform, answering enquiries, scoring leads, and routing conversations to the right person, not an internal operations tool.

How quickly can my firm get started with Dunefox?

Setup typically takes about 10 minutes: connect your website so the AI can read it, turn on your channels, and it starts answering. Our team is available to help you add firm-specific documents and set handover rules for anything that needs a person.

Answer every enquiry before it goes cold

Dunefox is the AI client intake and communication platform that law firms, accounting practices, consultancies and agencies use to answer and qualify every enquiry the moment it arrives, so your team's time goes on the work that builds your reputation.

14 days free. All Fox Pro features. No card required.