Train your AI with your business knowledge
Upload website content, PDFs, or FAQs, and Dunefox transforms them into structured knowledge: one for AI automated support, another for internal agent guidance, ensuring accurate, consistent answers at every touchpoint.
No credit card · 5-min setup · Free 14-day trial
Customers can request a refund within 30 days of purchase...
Website
12 entries · Synced
PDF Docs
8 entries · Indexed
FAQs
47 entries · Active
Uploads
5 entries · Ready
Extracting → Chunking → Embedding → Indexing
Dual KB
AI + Agent guides
Always Current
On-demand updates
Everything your AI needs to answer accurately
Ingest any source, split it into two purpose-built KBs, keep it current effortlessly, and let your AI answer with complete accuracy.
Keep your Knowledge Base current with ease
Update your knowledge base on demand. Re-crawl website sources with a single click. When you update a PDF or FAQ, simply re-upload and the new version replaces the old one instantly. The AI always answers from your latest content.
AI answers only from your Knowledge Base - never hallucinates
Dunefox AI is grounded entirely in your Knowledge Base. It never fabricates answers or pulls from general web knowledge. If the answer is not in the Knowledge Base, the AI says so and offers to escalate - keeping your customers accurate and your team in control.
Your knowledge base, live in three steps
Build an AI trained on your own content like PDFs, Websites, and FAQs that answers customer questions instantly without writing code.
Add your sources
Paste a website URL and Dunefox crawls every page. Upload PDFs, Word docs, or plain text files. Write FAQs directly in the editor, or import them in bulk via CSV. Your entire knowledge lives in one place.
URLs · PDFs · FAQs · Docs - all supported.Choose which Knowledge Base each source belongs to
Dunefox gives you two separate knowledge bases: one for the customer-facing AI (answers customers directly), and one as an internal agent guide (visible only to your team). Assign each source to one or both.
Dual Knowledge Base - customer AI + internal agent guide.AI uses it across all channels instantly
Once added, sources are processed and indexed in minutes. Your AI on WhatsApp, web chat, Facebook messenger, Instagram pages and email now answers from your knowledge accurately, in your brand tone. When sources change, simply update them with one click.
Live across all channels. Easy to update.What you get out of the box
Setup timeline
Connects to your tools. Protects your data
Connect your existing tools, including telephony providers for AI voice calling, and trust that every customer conversation is protected by enterprise-grade security architecture.
Encrypted in transit and at rest
Every conversation and customer record is protected at every layer.
Enterprise isolation
Your data is strictly sandboxed per workspace.
High-availability infrastructure
Built on enterprise-grade cloud with redundancy across regions.
GDPR compliant
Full data export & deletion on request.
Frequently asked questions about Knowledge Base
The Dunefox knowledge base accepts PDFs, Word documents, individual FAQ entries (question and answer pairs), and website URLs. When a URL is added, Dunefox reads and indexes the content from that page automatically. All uploaded content is chunked, vectorized, and indexed so the AI can retrieve precise answers from it.
Turn your company data into instant AI answers
Upload PDFs, sync website URLs, and import FAQs in seconds. Dunefox AI indexes everything to deliver accurate answers 24/7.
14 days free. All Fox Pro features. No card required.