Lead Management

Every lead, every channel. One powerful CRM.

Dunefox automatically captures every lead's name and email from WhatsApp, web chat, and email — then organises them in a unified CRM. Qualify, tag, prioritise, set follow-up reminders, and export to your favourite tools. All in one place.

No credit card · 2-min setup · Free 14-day trial

Auto-capture from WhatsApp, web & email
Qualify, convert, contact or mark lost
Predefined and custom tags
Date filters and advanced search
Follow-up reminders and hot lead flags
Export to CRM and integrations

Lead CRM visual goes here

Recommended: 1200 × 900 px

🔥 Hot Leads

12 this week

Auto-captured

WA · Web · Email

Follow-ups due

5 today

Lead CRM

Your entire pipeline. One unified view.

Lead list with channel source, status management, priority, tags, follow-up reminders, hot lead flags, activity timeline, and export — all in one dashboard.

Auto-captured

WA · Web Chat · Email

Status management

Qualify · Convert · Lost

Smart tagging

Predefined + custom tags

Export & reminders

CRM integrations + alerts

How It Works

From first message to converted lead — in three steps

Lead capture is automatic. Pipeline management is effortless. Conversion is faster.

01

Leads captured automatically from every channel

Whenever a customer shares their name and email on WhatsApp, your web chat widget, or email — Dunefox automatically creates a lead record. No manual data entry, no leads slipping through the cracks.

WhatsApp · Web Chat · Email — all sources captured.
02

Organise, qualify, and prioritise in one CRM

Update each lead's status (Qualified, Contacted, Converted, Lost), assign a priority level, mark hot leads, add predefined or custom tags, and filter by date or channel. Your full pipeline visible at a glance.

Status · Priority · Tags · Hot leads — all in one view.
03

Follow up on time. Export when you're ready.

Set follow-up reminders per lead so nothing falls through the cracks. When a lead is ready, export directly to your CRM, spreadsheet, or connected integrations — with all contact data and tags included.

Reminders · Export · Integrations — built in.

What you get immediately

Zero manual data entry for lead capture
One view across all channels and statuses
Never miss a follow-up with reminders
Export-ready for any CRM or tool

Lead lifecycle

Customer shares name + email0:00
Lead auto-created in CRM0:01
Tagged, qualified, prioritised~2:00
Follow-up reminder set~2:30
Lead converted or exportedOn close
Features

From captured to converted — everything you need

Auto-capture, smart tagging, powerful filters, follow-up reminders, and seamless exports — the full lead lifecycle, handled in one place.

SourcesWA · Web · Email
Auto-createdEvery lead
OMNICHANNEL CAPTURE

Every lead captured automatically — from every channel

Whenever a customer shares their name and email on WhatsApp, your web chat widget, or via email — Dunefox creates a lead record instantly. Zero manual entry. Full contact info, channel source, and conversation timestamp stored automatically.

3+channels captured
0manual data entry
Instantlead record created
StatusesQualify / Convert / Lost
TagsPredefined + custom
PIPELINE AND TAGGING

Qualify, tag, and prioritise every lead in one click

Update a lead's status (New, Contacted, Qualified, Converted, Lost), assign High/Medium/Low priority, flag hot leads with a single click, and add predefined or fully custom tags. Every action synced instantly across your team.

5lead statuses
3priority levels
custom tags
FiltersDate · Status · Tag
ResultsInstant
FILTERS AND SEARCH

Find exactly the leads you need — instantly

Filter leads by channel, status, tag, date range, or priority level. Combine filters to create precise segments — like "hot leads from WhatsApp in the last 7 days that are qualified." Saved filters let you return to your most-used views instantly.

6+filter dimensions
Daterange filtering
Savedfilter views
Export toCRM · Sheet · CSV
RemindersPer lead, on time
FOLLOW-UPS AND EXPORT

Never miss a follow-up. Export anywhere, anytime.

Set a follow-up reminder on any lead with a date and note. Dunefox alerts you when it's time. When a lead is ready, export it to CSV, HubSpot, Salesforce, Google Sheets, or any connected integration — with all contact data, tags, and status intact.

5+export destinations
Remindersper lead
0leads dropped
Security and Trust

Your leads. Fully protected.

Enterprise-grade security built into every layer — from capture to export.

01

End-to-End Encryption

All lead data — names, emails, conversation history, tags, and notes — encrypted at rest with AES-256 and in transit with TLS 1.3. Customer PII is never stored in plaintext.

02

GDPR Compliant

Full data processing agreements available. Leads can be purged individually or in bulk on request. Consent tracking and data residency options supported out of the box.

03

Role-Based Access Control

Agents can only view leads assigned to them. Managers see team-wide pipelines. Admins control export permissions and integration access per team member.

04

HIPAA Ready

BAA available for healthcare customers. Lead records involving sensitive patient data follow HIPAA technical safeguard requirements throughout their entire lifecycle.

05

Full Audit Logs

Every action on a lead — status change, tag added, note written, follow-up set, export triggered — is logged with a timestamp and agent ID. Exportable for compliance reviews.

06

99.9% Uptime SLA

Multi-zone infrastructure with automatic failover. Your lead pipeline is always accessible — even during peak load or regional outages — so no opportunity is ever missed.

Compliance

GDPREU Compliant
HIPAAReady
FAQ

Questions about Lead Management

Everything you need to know — from auto-capture to export and follow-up reminders.

Still have a question?

Whenever a customer shares their name and email on WhatsApp, your web chat widget, or via email, Dunefox automatically creates a lead record with their contact details, the source channel, conversation timestamp, and the full conversation thread attached. No manual data entry required.

Lead Management · Capture to close

Stop losing leads between channels. Start closing faster.

Every lead captured automatically from WhatsApp, web chat, and email — organised, qualified, tagged, and followed up in one place. Export to your CRM when you're ready.

No credit card · 14-day free trial · Cancel anytime