Designed for secure and compliant conversations
Dunefox helps you follow platform rules, manage consent, protect customer data, and control who can access each workspace as your operations grow.
Platform Policy
Compliant
User Consent
Active
Data Privacy
Protected
GDPR Controls
Available
Message Logs
Auditable
Spam Controls
Enforced
Operational safeguards
Active
Protection controls
Compliance built into every layer
Dunefox aligns strictly with official messaging guidelines and data privacy standards so your customer communications remain compliant as you scale.
Platform Policy Compliance
Dunefox is built to work within official platform policies, including official Meta WhatsApp Business API guidelines. This ensures messages are delivered reliably and accounts remain in good standing.
Consent-Based Messaging
Dunefox supports messaging based on customer consent and opt-in. This helps businesses avoid spam, misuse, and unauthorized communication.
Data Handling & Privacy
Customer conversations and data are handled responsibly within the platform. Dunefox follows privacy-aware practices to protect customer information.
Operational Accountability
Dunefox provides visibility into conversations and actions taken by team members. This creates accountability and helps businesses maintain compliant workflows.
Controlled Message Sending
Dunefox helps structure how and when messages are sent. This reduces the risk of abusive messaging behavior and policy violations.
Operational trust & accountability
Beyond technical security, Dunefox provides administrative controls and visibility so your team works safely and efficiently.
Secure Access & Permissions
Dunefox provides controlled access for team members, so only authorized users can view or manage conversations. This prevents misuse and protects sensitive customer interactions.
Reliable Conversation Handling
Dunefox ensures conversations are delivered and tracked consistently. Teams can rely on the platform without worrying about lost messages or unclear ownership.
Transparency & Visibility
All conversation activity is visible to team members with appropriate roles. This creates accountability and makes it easy to understand what's happening at every stage.
Consistent Customer Experience
Dunefox helps teams respond clearly and consistently across conversations. Customers know they are talking to a real, reliable business.
Scalable Infrastructure
Dunefox runs on managed cloud infrastructure with monitoring, backups, and access controls designed for growing conversation volume.
Every message encrypted. Every step.
Scroll to see how every byte is protected from the moment a customer types to when your agent reads.
Step 1 of 4
Customer sends message
Method
Result
Encrypted payload
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Clear controls. Practical protection.
GDPR-ready controls
Data protectionEncryption and access
Operational protectionFrequently asked questions about Dunefox Trust & Security
Is Dunefox GDPR compliant?
Dunefox provides GDPR-ready data controls, including a Data Processing Agreement, deletion tools, and data portability exports. Contact the team to discuss the data-handling requirements for your deployment.
How is customer data encrypted?
Customer data is encrypted in transit and at rest. Workspaces are isolated, access is permission-controlled, and secrets are protected separately from ordinary customer records.
Does Dunefox use customer data to train public AI models?
No. Uploaded documents, conversation records, customer details, and knowledge bases stay scoped to your workspace. They are not sold or used to train third-party foundation models.
How does Dunefox handle official WhatsApp Business API security?
Dunefox connects through Meta’s official WhatsApp Cloud API and follows Meta’s platform policies for authentication, webhooks, message templates, and customer consent.
Where is customer data stored?
Customer data is hosted on managed cloud infrastructure. Dunefox uses workspace isolation, access controls, monitoring, and backups to protect business and customer records.
Build on a platform designed for security and compliance
A data security platform for secure AI agents, GDPR-ready workflows, controlled access, and enterprise operations.
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