The brain behind every answer
Dunefox’s RAG-powered AI Engine retrieves from your exact data before generating a response, eliminating hallucinations and grounding every answer in truth.
Built for enterprise-grade accuracy and speed
Every component of Dunefox AI Engine is optimized to deliver grounded, accurate, and instant responses.
Retrieves facts before it generates answers
Unlike standard LLMs that guess, Dunefox first searches your private knowledge base for semantically relevant chunks, then passes that context into the model. Every answer is grounded in your truth.
Sub-200ms response latency for instant answers
Dunefox is engineered for speed. From vector index lookup to response streaming, queries are resolved in real time, keeping your web visitors and WhatsApp customers engaged without delay.
Remembers context across the entire conversation
Dunefox retains complete thread memory and user state across multiple turns. It remembers user preferences, order numbers, and previous questions without asking twice.
5-stage RAG pipeline architecture
How Dunefox ingests questions, searches your knowledge vectors, and outputs zero-hallucination responses.
User Query
Natural language question arrives from any channel: WhatsApp, web chat, Instagram, or Telegram.
Multi-channel ingestionEmbedding
The query is converted to a high-dimensional vector using a best-in-class embedding model.
Semantic representationVector Retrieval
Cosine similarity search finds the K most semantically relevant chunks from your private knowledge base.
Top-K semantic searchContext Injection
Retrieved chunks are injected into the LLM prompt as grounding context, bounding the model to only your data.
Prompt augmentationGrounded Answer
The LLM generates a precise response using only verified facts, eliminating hallucination entirely.
Zero-hallucination outputConnects to your tools. Protects your data
Connect your existing tools, including telephony providers for AI voice calling, and trust that every customer conversation is protected by enterprise-grade security architecture.
Encrypted in transit and at rest
Every conversation and customer record is protected at every layer.
Enterprise isolation
Your data is strictly sandboxed per workspace.
High-availability infrastructure
Built on enterprise-grade cloud with redundancy across regions.
GDPR compliant
Full data export & deletion on request.
Frequently asked questions about Dunefox AI Engine
Dunefox uses a Retrieval-Augmented Generation (RAG) architecture. Before generating an answer, it performs semantic vector search over your uploaded documents, websites, and FAQs. The retrieved facts are injected into the prompt as grounding context, forcing the AI to answer strictly using your verified data.
Put the most advanced AI engine to work for your business
Zero hallucinations. Sub-200ms responses. Grounded in your exact data.
14 days free. All Fox Pro features. No card required.