Dunefox is an AI-powered suite built around three pillars: Customer Support & Engagement, Lead Management, and Marketing & Sales. It works on WhatsApp and your website to automate conversations, capture and qualify leads, and run sales & marketing workflows — 24/7, without extra headcount.

Dunefox works for any customer-facing business that wants to automate support, capture and manage leads, and run smarter marketing & sales — all in one platform, on WhatsApp and web.

How does Dunefox handle lead management?

Dunefox automatically captures leads from WhatsApp and web chat, qualifies them based on custom criteria, scores them, and routes them to the right team member or nurtures them via automated follow-ups — syncing everything to your CRM.

Can Dunefox integrate with my existing CRM?

Yes. Dunefox integrates with Salesforce, HubSpot, Zoho, and many other CRMs, as well as custom systems via API, so your lead and customer data stays in sync across tools.

Is there a free trial?

Yes. Dunefox offers a free trial — no credit card required. You can explore customer support automation, lead management, and marketing features before committing.

Cookie Policy | Dunefox

1. What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work efficiently, to improve user experience, and to provide information to website owners.

Some cookies are essential for the website to function; others are used for analytics or personalisation and require your consent under UK GDPR and the Privacy and Electronic Communications Regulations 2003 (PECR).

2. Cookies We Use

dunefox.io uses the following categories of cookies:

2.1 Strictly Necessary Cookies

These cookies are essential for the website to function correctly. They do not collect any information that could be used for marketing and cannot be switched off. No consent is required for these cookies under PECR.

Cookie Name	Provider	Purpose	Duration
`__next_theme`	Dunefox (first party)	Stores your light/dark mode preference	1 year
`cookie_consent`	Dunefox (first party)	Records your cookie consent preferences so we do not ask again	1 year

2.2 Analytics Cookies (Consent Required)

These cookies allow us to measure and improve the performance of our website by collecting and reporting information anonymously. They are only activated if you accept analytics cookies in our cookie banner.

Google Analytics 4 (GA4)

We use Google Analytics 4, provided by Google LLC. GA4 collects data about your visits including pages viewed, time spent, device type, browser, and approximate geographic location (at city/region level). Your IP address is anonymised before storage.

Cookie Name	Purpose	Duration
`_ga`	Distinguishes unique users by assigning a randomly generated number	2 years
`_ga_[ID]`	Used to persist session state for GA4	2 years
`_gid`	Distinguishes users; expires after 24 hours	24 hours
`_gat`	Throttles request rate to Google servers	1 minute

For more information, see Google's Privacy Policy and Google Analytics opt-out browser add-on.

Microsoft Clarity

We use Microsoft Clarity, provided by Microsoft Corporation. Clarity records anonymised user sessions (mouse movements, clicks, scrolling) to help us understand how visitors interact with our website. Clarity does not capture passwords, payment data, or other sensitive inputs.

Cookie Name	Purpose	Duration
`_clck`	Persists the Clarity User ID and preferences	1 year
`_clsk`	Connects multiple page views by a user into a single Clarity session recording	1 day
`CLID`	Identifies the first time Clarity saw this user on any site using Clarity	1 year
`ANONCHK`	Verifies whether the MUID cookie is set correctly	10 minutes
`MR`	Indicates whether to refresh the MUID cookie	7 days
`MUID`	Identifies unique web browsers visiting Microsoft sites, used by Clarity for analytics	1 year
`SM`	Used in synchronising the MUID across Microsoft domains	Session

For more information, see Microsoft's Privacy Statement and Clarity Terms of Use.

3. Third-Party Cookies

Some cookies on dunefox.io are set by third-party services. We have no direct control over these cookies — they are governed by the respective third parties' privacy policies. The third-party providers we use are:

Provider	Service	Policy
Google LLC	Google Analytics 4	Google Privacy Policy
Microsoft Corporation	Microsoft Clarity	Microsoft Privacy Statement

4. Your Cookie Choices and Consent

When you first visit dunefox.io, you will be shown a cookie consent banner. You may:

Accept all cookies — enables both strictly necessary and analytics cookies.
Reject optional cookies — only strictly necessary cookies will be set; no analytics will run.

You may change or withdraw your consent at any time by clearing your browser cookies, which will cause the banner to appear again on your next visit, or by contacting us at contact@dunefox.io.

Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.

5. Managing Cookies via Your Browser

You can also control and delete cookies through your browser settings. Note that disabling all cookies may affect the functionality of our website and other websites you visit. Browser guides:

Browser	Cookie Settings Guide
Google Chrome	chrome://settings/cookies
Mozilla Firefox	Firefox cookie guide
Safari	Safari cookie guide
Microsoft Edge	Edge cookie guide

You can also opt out of Google Analytics across all websites using the Google Analytics Opt-out Browser Add-on.

6. International Transfers of Cookie Data

Analytics data collected via GA4 and Microsoft Clarity may be transferred to and processed in the United States by Google LLC and Microsoft Corporation respectively. Both companies operate under appropriate transfer mechanisms (UK IDTA / Standard Contractual Clauses). See our Privacy Policy — Section 5 for details.

7. Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in the cookies we use or applicable law. The effective date at the top of this page will be updated accordingly. We encourage you to review this page regularly.

8. Contact Us

For any questions about this Cookie Policy or to exercise your data rights, contact our DPO:

Sanket Barmukh — sanket@sucetastech.co.uk

General enquiries: contact@dunefox.io

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