One AI agent, every channel, not just WhatsApp not just WhatsApp
Interakt is a WhatsApp-first platform with a tiered plan on top of Meta's own conversation fees. Dunefox connects WhatsApp, Instagram, Messenger, Telegram and a website widget from one flat plan, with one AI agent trained on your content answering across all five.
Dunefox
- channels, one AI agent
- 5
- of routine queries handled by AI
- 90%
- markup on Meta conversation fees
- 0
Interakt
- Official WhatsApp Business API
- Yes
- Markup on Meta conversation fees
- Reported by some reviewers
- Instagram, Messenger and Telegram
- WhatsApp-focused
Dunefox vs Interakt
Both run on the official WhatsApp Business API. The difference is how many channels the platform actually covers, and what sits on top of Meta's fee.
| Capability | Dunefox | Interakt |
|---|---|---|
| Official WhatsApp Business API | Yes | Yes |
| Markup on Meta conversation fees | None | Reported by some reviewers |
| Instagram, Messenger and Telegram | Included | WhatsApp-focused |
| Website chat widget, same AI | Included | Not core |
| No-code AI chatbot on your content | Included | Limited or add-on |
| Shared team inbox | Yes | Yes |
| Broadcast campaigns and templates | Yes | Yes |
| Built in CRM | Included | Included |
| Free trial | 14 days, full features | Limited trial |
Reflects Interakt's publicly documented plan tiers as of August 2026, aggregated from third-party pricing coverage rather than Interakt's own pricing page directly. Verify current figures on Interakt's site before deciding.
What an Interakt plan actually costs
A WhatsApp API bill has three layers on any platform. Knowing which layer each cost sits in makes comparing platforms fair.
The platform subscription
Interakt sells tiered monthly plans, roughly four tiers from an entry price up to enterprise, priced in India and billed with GST added on top.
Meta's own conversation fee
Every WhatsApp Business API provider, Interakt and Dunefox included, passes on Meta's per-conversation charge, billed by category and country. This layer is identical everywhere.
Any markup on top of Meta's fee
Some providers add a percentage on top of the Meta rate rather than passing it through directly. Dunefox does not add a markup; verify what a given plan actually charges before comparing headline prices.
One agent that answers everywhere, not one bot per channel
Interakt is built around WhatsApp with other channels bolted on. Dunefox starts from the AI agent and connects every channel to the same one.
Where Dunefox wins
Every channel, one AI, one price
WhatsApp, Instagram, Messenger, Telegram and a website widget all run on the same AI agent, included in one plan rather than priced or scoped per channel.
A chatbot trained on your content
The AI reads your website and documents and answers from what it finds there, rather than a rules-based bot that needs every path scripted.
No markup on Meta's fee
You pay Meta's published conversation rate plus a flat Dunefox subscription. Nothing is added on top of what Meta itself charges.
Leads scored the moment they arrive
Every conversation across every channel gets an intent score from 0 to 100, so your team knows which one to answer first.
A website widget on the same AI
A visitor on your website talks to the same AI agent as someone on WhatsApp, with the conversation history following them if they switch channels.
Choose Interakt if
Interakt has built specifically for WhatsApp commerce in the Indian market, and that focus shows in a few real places.
WhatsApp is the only channel you will ever need, and a platform built around Instagram, Messenger and a website widget too is more surface area than you want.
You need deep, WhatsApp-specific commerce features, like catalog and cart integrations, that a platform built primarily around one channel has had more time to refine.
Your team is already fluent in Interakt and the switching cost outweighs the markup or channel limitation for your current volume.
Moving off Interakt
- 1
Reconnect Meta Business Manager
Both platforms run on the official API, so your WhatsApp number and verified status move with you. Reconnecting Meta Business Manager is the first step.
- 2
Rebuild your message templates
Approved templates do not transfer between platforms, but resubmitting a template for approval typically takes a day or two.
- 3
Connect your other channels
Add Instagram, Messenger, Telegram or the website widget at the same time, so the AI is answering across every channel from day one rather than WhatsApp alone.
What runs across these channels
Questions about switching from Interakt
Interakt sells tiered monthly or annual plans on top of Meta's WhatsApp conversation charges, and pricing scales with add-ons like extra agents, the notification/campaign engine, and API access. Because Meta's per-conversation fees are billed separately and vary by country, your real monthly bill is the plan fee plus conversation usage. Always check Interakt's current pricing page for exact figures, then compare the all-in cost, plan plus any per-message markup, against alternatives like Dunefox.
Get every channel, not just WhatsApp
Start the 14 day free trial and connect your WhatsApp number today. No card needed.