One AI agent, every channel, not just WhatsApp not just WhatsApp
Interakt is a WhatsApp-first platform with a tiered plan on top of Meta's own conversation fees. Dunefox connects WhatsApp, Instagram, Messenger, Telegram and a website widget from one flat plan, with one AI agent trained on your content answering across all five.
Dunefox
- channels, one AI agent
- 5
- of routine queries handled by AI
- 90%
- markup on Meta conversation fees
- 0
Interakt
- Official WhatsApp Business API
- Yes
- Markup on Meta conversation fees
- Reported by some reviewers
- Instagram, Messenger and Telegram
- WhatsApp-focused
Dunefox vs Interakt
Both run on the official WhatsApp Business API. The difference is how many channels the platform actually covers, and what sits on top of Meta's fee.
| Capability | Dunefox | Interakt |
|---|---|---|
| Official WhatsApp Business API | Yes | Yes |
| Markup on Meta conversation fees | None | Reported by some reviewers |
| Instagram, Messenger and Telegram | Included | WhatsApp-focused |
| Website chat widget, same AI | Included | Not core |
| No-code AI chatbot on your content | Included | Limited or add-on |
| Shared team inbox | Yes | Yes |
| Broadcast campaigns and templates | Yes | Yes |
| Built in CRM | Included | Included |
| Free trial | 14 days, full features | Limited trial |
Reflects Interakt's publicly documented plan tiers as of August 2026, aggregated from third-party pricing coverage rather than Interakt's own pricing page directly. Verify current figures on Interakt's site before deciding.
What an Interakt plan actually costs
A WhatsApp API bill has three layers on any platform. Knowing which layer each cost sits in makes comparing platforms fair.
The platform subscription
Interakt sells tiered monthly plans, roughly four tiers from an entry price up to enterprise, priced in India and billed with GST added on top.
Meta's own conversation fee
Every WhatsApp Business API provider, Interakt and Dunefox included, passes on Meta's per-conversation charge, billed by category and country. This layer is identical everywhere.
Any markup on top of Meta's fee
Some providers add a percentage on top of the Meta rate rather than passing it through directly. Dunefox does not add a markup; verify what a given plan actually charges before comparing headline prices.
One agent that answers everywhere, not one bot per channel
Interakt is built around WhatsApp with other channels bolted on. Dunefox starts from the AI agent and connects every channel to the same one.
Where Dunefox wins
Every channel, one AI, one price
WhatsApp, Instagram, Messenger, Telegram and a website widget all run on the same AI agent, included in one plan rather than priced or scoped per channel.
A chatbot trained on your content
The AI reads your website and documents and answers from what it finds there, rather than a rules-based bot that needs every path scripted.
No markup on Meta's fee
You pay Meta's published conversation rate plus a flat Dunefox subscription. Nothing is added on top of what Meta itself charges.
Leads scored the moment they arrive
Every conversation across every channel gets an intent score from 0 to 100, so your team knows which one to answer first.
A website widget on the same AI
A visitor on your website talks to the same AI agent as someone on WhatsApp, with the conversation history following them if they switch channels.
Choose Interakt if
Interakt has built specifically for WhatsApp commerce in the Indian market, and that focus shows in a few real places.
WhatsApp is the only channel you will ever need, and a platform built around Instagram, Messenger and a website widget too is more surface area than you want.
You need deep, WhatsApp-specific commerce features, like catalog and cart integrations, that a platform built primarily around one channel has had more time to refine.
Your team is already fluent in Interakt and the switching cost outweighs the markup or channel limitation for your current volume.
Moving off Interakt
- 1
Reconnect Meta Business Manager
Both platforms run on the official API, so your WhatsApp number and verified status move with you. Reconnecting Meta Business Manager is the first step.
- 2
Rebuild your message templates
Approved templates do not transfer between platforms, but resubmitting a template for approval typically takes a day or two.
- 3
Connect your other channels
Add Instagram, Messenger, Telegram or the website widget at the same time, so the AI is answering across every channel from day one rather than WhatsApp alone.
What runs across these channels
Questions about switching from Interakt
How much does Interakt cost?
Interakt sells tiered monthly or annual plans on top of Meta's WhatsApp conversation charges, and pricing scales with add-ons like extra agents, the notification/campaign engine, and API access. Because Meta's per-conversation fees are billed separately and vary by country, your real monthly bill is the plan fee plus conversation usage. Always check Interakt's current pricing page for exact figures, then compare the all-in cost, plan plus any per-message markup, against alternatives like Dunefox.
What is the best Interakt alternative?
The best alternative depends on what you need. If you want more than a WhatsApp inbox, a no-code AI chatbot, lead qualification, and campaigns across WhatsApp, Instagram, Facebook, Telegram, and your website in one platform, Dunefox is a strong choice: transparent pricing with no markup on Meta's conversation fees, a free 14-day trial, and a built-in CRM.
Is Dunefox cheaper than Interakt?
Total cost depends on your volume and plan, but Dunefox is built to be cost-transparent: it does not add a markup on Meta's per-conversation charges, and its plans start free for 14 days and then from $39/month. Many teams find that bundling AI chatbot, multi-channel inbox, campaigns, and CRM into one Dunefox subscription is cheaper than paying for the same capabilities as separate add-ons elsewhere. Model both with our WhatsApp API Pricing Calculator before deciding.
Can I migrate from Interakt to Dunefox?
Yes. Because both run on the official WhatsApp Business API, you can move your WhatsApp Business Account and phone number to Dunefox without losing your number or verified status. Dunefox's onboarding walks you through reconnecting your Meta Business Manager, migrating the number, and rebuilding your templates and flows. Your green tick and message history on Meta's side are preserved.
Does Dunefox support Instagram and Facebook like Interakt?
Dunefox is multi-channel by design. Beyond WhatsApp, it handles Instagram DMs, Facebook Messenger, Telegram, and a website chat widget from a single shared inbox, with the same AI chatbot answering across all of them. This is useful if you sell or support customers on more than just WhatsApp and want one place to manage every conversation.
Which is better for AI chatbots, Interakt or Dunefox?
Dunefox is built around an AI-first approach: you train a no-code chatbot on your website and documents, and it answers customer questions in multiple languages 24/7, qualifies leads, and hands off to a human when needed. If advanced, self-learning AI automation is central to your use case rather than a bolt-on, Dunefox is designed for exactly that. Evaluate both with a free trial on your own real conversations.
Get every channel, not just WhatsApp
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