Every channel,
one AI brain behind it
Connect Instagram, Facebook, Telegram, WhatsApp, and Web. One AI engine powers instant, accurate replies across every channel - no matter where your customers message from.
One AI. Every channel. Zero tab switching
Instagram, Facebook, Telegram, WhatsApp, and Web - all powered by the same AI brain, unified in one inbox.
Instagram, Facebook, Telegram, WhatsApp, and Web - one inbox, zero switching
Every conversation from every channel arrives in a single, unified inbox. Your team sees the channel source, full history, and customer context in real time - without switching between apps or tabs. One place to manage all your customer communications.
Official WhatsApp Business API - fully automated
Powered by the official WhatsApp Business API, Dunefox lets your AI respond to customer messages, send media, run broadcast campaigns, and handle order queries - 24/7, at scale. Supports rich message templates, quick replies, and interactive buttons.
An AI assistant that lives right on your website
Deploy a fully branded AI chat widget in minutes. It answers FAQs, captures leads, books demos, and escalates to your team when needed - all from your existing website with a single script tag. No developer required for setup.
Reach thousands of customers with one personalised message
Send bulk WhatsApp broadcasts to segmented customer lists - personalised with their name, order details, or preferences. Track delivery, open, and reply rates in real time. Re-engage dormant leads, announce promotions, and drive repeat purchase campaigns at scale.
Live on every channel in under 30 minutes
Connect your channels
Link Instagram, Facebook, Telegram, WhatsApp, and Web in minutes - no code needed.
Train your AI once
Add your knowledge base from URLs, PDFs, or FAQs. The same AI brain powers all your channels instantly.
Go live everywhere
Your AI starts responding 24/7 across every channel. Every conversation routes to your unified inbox.
Scale infinitely
Handle thousands of conversations simultaneously with no extra headcount. Add more channels in one click.
Enterprise-grade security. Every channel.
Security and compliance built into every layer of your omnichannel setup.
End-to-End Encryption
All channel messages — WhatsApp, Instagram, Facebook, Telegram, and web chat — are encrypted at rest with AES-256 and in transit with TLS 1.3.
GDPR Compliant
Full data processing agreements available. EU data residency supported. Message retention policies configurable per channel from your dashboard.
Role-Based Access Control
Agents only see conversations assigned to them. Supervisors and admins get broader visibility. Every permission level is configurable without code.
Official WhatsApp Business API
Dunefox connects exclusively via the official Meta WhatsApp Business API. No third-party workarounds, no risk of account bans.
Full Audit Logs
Every action across every channel — message received, reply sent, conversation assigned, closed — is logged with a timestamp and agent ID. Fully exportable.
99.9% Uptime SLA
Multi-zone infrastructure with automatic failover ensures your omnichannel inbox is always available, even during peak traffic.
Compliance
Frequently Asked Questions
Dunefox supports WhatsApp Business API, Instagram Direct, Facebook Messenger, Telegram, web chat widget, and email. All channels feed into a single shared inbox so your team manages every conversation in one place.
One AI brain. Every channel. Infinite scale.
Connect Instagram, Facebook, Telegram, WhatsApp, and Web. Your AI handles every message - 24/7, across every channel, with no extra headcount.
No credit card · 14-day free trial · Cancel anytime