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Exotel alternative

Exotel pricing: why you can't find it

Exotel keeps AI voice pricing behind a sales conversation. Compare that model with Dunefox Voice's published INR plans and self-serve trial.

No credit card needed. Configure and test before launch.

Exotel does not publish AI voice agent pricing on its website. Its public pages lead buyers to demo forms. Dunefox Voice publishes per-minute rates from ₹4 per minute with no monthly plan, and a self-serve start with ₹1,000 of free credit.

Why you cannot find Exotel's voice AI pricing

Exotel operates an enterprise sales model. Pricing is negotiated after a discovery call with their team, customized for your call volume, deployment type (public cloud, private cloud, hybrid, on-premise), integration complexity, and SLA requirements.

This is standard practice for platforms serving large enterprises with thousands of agents, multi-site deployments, and compliance-heavy industries like BFSI and healthcare. Exotel's customer base includes JSW MG Motor India (400+ agents), Flipkart, Zomato, and Uber. Those deployments are not sold off a pricing page.

The challenge for smaller businesses: if you run a 5-person team handling 200 calls a day and want to deploy a simple AI receptionist this week, you still need to book a demo, go through a sales cycle, and wait for a custom quote. There is no self-serve path.

Exotel vs Dunefox Voice: what you get

FeatureExotelDunefox Voice
Public pricingDemo-gatedFrom ₹4/min
Self-serve trialRequires sales call₹1,000 free credit
Setup time2–4 weeks (enterprise)10 minutes (self-serve)
Best forEnterprise contact centers, 400+ agentsGrowing businesses, 5–50 team
LanguagesHindi, English, Hinglish50+ languages + code-switching

When Exotel is the better choice

Exotel is built for enterprise contact centers. Choose them if you:

  • Run a contact center with 400+ agents and need unified omnichannel routing (voice, SMS, WhatsApp, email, social DMs)
  • Require on-premise or private cloud deployment for data residency, compliance, or airgapped network requirements
  • Need a licensed carrier for telephony, not just a software layer on top of third-party trunking
  • Want slab-based pricing that scales per concurrent agent license, with volume discounts negotiated annually
  • Operate in BFSI, healthcare, or government sectors where Exotel's compliance certifications (ISO 27001, PCI DSS) and field team are table stakes

Exotel has earned trust at scale. Their 25 billion+ interactions a year and multi-year deployments at JSW MG Motor, Flipkart, and Zomato prove they can handle mission-critical telephony infrastructure. If that is your requirement, Dunefox Voice is not the right fit.

When Dunefox Voice fits better

Dunefox Voice is for businesses that want to deploy an AI phone agent this week, not next quarter. Choose us if you:

  • Want published pricing upfront: from ₹4 per minute, paying only for the calls you make
  • Want a self-serve start with real free credit (₹1,000) so you can test inbound and outbound calls before committing
  • Run a smaller team (5–50 people) and don't need enterprise-scale contact center features
  • Serve customers across 50+ languages and want natural code-switching (Hindi to English mid-sentence)
  • Prefer pay-as-you-go credit over negotiated enterprise contracts and annual renewals

We built Dunefox Voice for businesses that don't have procurement departments or 6-month vendor evaluation cycles. You sign up, train the agent on your knowledge base, connect your phone number, and start taking calls the same day.

Voice pricing

Dunefox Voice pricing: upfront, no demo required

Per-minute pricing with no monthly plan. Start with $10 free credit for 14 days, no card needed.

Introductory pricing: limited time

Standard voices

Clear, reliable voices for everyday calls.

$0.07/minIntroductory

From$0.05/min

  • Dependable voices that sound the same on every call
  • Clear, steady delivery for scripted calls
  • Pairs with all our speech recognition and AI models
  • Lowest cost per minute

Best for: Reminders, confirmations and surveys

Start with $10 free

Growth voices

Natural Indian-language voices for sales and support.

$0.09/minIntroductory

From$0.06/min

  • Made for Indian languages on the phone
  • Native Hindi, Marathi and other Indian languages
  • Switches language mid-sentence
  • Natural, conversational delivery

Best for: Lead qualification, support and bookings

Start with $10 free
Most liked

Premium voices

The most lifelike, fastest voices for calls that carry your brand.

$0.11/minIntroductory

From$0.08/min

  • Our top, most natural voices
  • Most lifelike intonation and emotion
  • Fastest replies for back-and-forth talk
  • Best fit for brand-voice calls

Best for: High-value sales and brand-voice calls

Start with $10 free

Enterprise

For high call volumes and teams with their own stack.

Volume rates agreed with our team

Custom

  • Custom per-minute rates for committed volume
  • Bring your own telephony, speech and AI keys
  • Higher call concurrency and calling beyond India
  • White-label, custom integrations and onboarding

Best for: contact centres and campaigns at scale

Talk to sales

These are not plans. Every feature and every voice is open in one account, and each agent is charged at the rate of the voice it uses, so one agent can be Standard and another Premium.

Introductory rates for a limited time. Prices may rise later, and we will announce any change in advance.

FAQ

Frequently asked questions about Exotel pricing

Still have a question?

Contact us. We will be happy to help you.

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Does Exotel publish AI voice agent pricing on their website?

No. Exotel's AI Voice Agents product page (https://exotel.com/products/gen-ai-voice-agents/) lists capabilities and use cases but shows no subscription tiers or per-minute rates. All CTAs direct to "Request a Demo" or "Book a Demo". Their Enterprise Contact Center pricing page shows per-agent seat costs ($70 and $100/month), but those are for human agent licenses, not AI voice usage.

Why doesn't Exotel show public pricing for voice AI?

Exotel operates an enterprise sales motion, so Exotel pricing plans are not published: pricing is negotiated after a demo call with their sales team, tailored to call volume, deployment type (cloud/on-premise/hybrid), and feature requirements. This is standard practice for platforms serving large enterprises with complex infrastructure needs.

How is Dunefox Voice pricing different from Exotel?

Dunefox Voice publishes per-minute rates and has no monthly plan: introductory prices start from ₹4 per minute for Standard voices, ₹5 for Growth voices and ₹7 for Premium voices, down from ₹6, ₹8 and ₹9. You can sign up, get ₹1,000 of free credit, and deploy a working AI agent within minutes without speaking to sales.

Can I try Exotel's voice AI without a demo call?

No. Exotel requires booking a demo with their sales team before you can access the platform. Dunefox Voice offers a self-serve 14-day trial with ₹1,000 credit. You build and test an AI agent immediately, no demo required.

When should I choose Exotel over Dunefox Voice?

Choose Exotel if you run an enterprise contact center (400+ agents), need on-premise deployment for compliance, require a licensed carrier for telephony, or want unified billing across voice, SMS, WhatsApp, and APIs. Their scale and integration depth is proven at companies like JSW MG Motor, Flipkart, and Zomato.

What languages do Exotel and Dunefox Voice support?

Exotel supports Hindi, English, and Hinglish for their AI voice agents. Dunefox Voice supports 50+ languages including Hindi, Marathi, Gujarati, Bengali, Tamil, Telugu, Kannada, Malayalam, and English, with real-time language detection and natural code-switching mid-sentence.

DUNEFOX VOICE

Deploy an AI phone agent today

Published per-minute pricing. Real free credit. No demo call required. Start handling inbound support and outbound sales in 50+ languages within minutes.

14 days free. All Fox Pro features. No card required.