Delight Guests,
Fill Rooms & Drive Revenue
AI-powered conversations that handle reservations, room queries, and guest requests around the clock — on WhatsApp and Web — so your team can focus on hospitality that matters.
Concierge AI Agent
Powering Hospitality Businesses at Every Touchpoint
From first enquiry to post-stay review, Dunefox AI keeps your guests engaged, supported, and coming back — automatically.
Instant Room Reservations
Let guests browse availability, compare room types, and complete bookings directly via WhatsApp or your website — no phone calls, no waiting.
Guest Query Resolution
Answer check-in times, amenity questions, pet policies, and local recommendations instantly, day or night, escalating to staff only when needed.
Pre-Arrival Concierge
Delight guests before they arrive — send personalised pre-stay messages, collect special requests, and upsell room upgrades automatically.
Dining & Spa Bookings
Automate reservations for your restaurant, spa, and in-house activities. Guests book in seconds without tying up your front desk team.
Post-Stay Reviews
Automatically request reviews and feedback after checkout via WhatsApp. Improve your ratings on Booking.com and TripAdvisor with timely follow-ups.
Loyalty & Repeat Visits
Run personalised WhatsApp campaigns with exclusive offers for past guests. Build lasting loyalty and drive direct bookings to avoid OTA fees.
Elevate every stay with AI-powered hospitality
A complete AI guest communication layer for modern hotels, resorts, and venues.
Convert more enquiries into confirmed bookings
Centralise all your hotel leads from your website, WhatsApp, OTAs, and social media into one intelligent inbox. Run personalised broadcast campaigns with exclusive offers and let your AI agent guide guests through availability checks, room selection, and upsells — all without human intervention. Your front desk team focuses on check-in, not admin.
Serve every guest request instantly, any hour
Deploy an AI concierge trained on your property — room service menus, amenity schedules, local attractions, policies, and FAQs. Guests get immediate, accurate answers at 2am just as well as 2pm. When a request needs a human, the system routes it to the right team member with full context and guest history attached.
Build a 5-star reputation with automated follow-ups
Automatically send post-stay review requests via WhatsApp at the perfect moment — right after checkout. Identify satisfied guests and prompt them to share on TripAdvisor or Booking.com. Then keep them coming back with personalised loyalty campaigns, exclusive member rates, and anniversary messages sent at exactly the right time.
Post-Stay Review Requests
4 sent today
Sophie Williams
Luca Ferretti
Emma Brooks
Arjun Mehta
Trusted by hospitality
leaders worldwide
By the numbers
5,000+
hotels & venues trust Dunefox
"Dunefox completely changed how we handle reservation enquiries. Response time dropped from hours to seconds, and our direct bookings jumped 62% in the first quarter — bypassing OTA commissions entirely."
Charlotte Davies
General Manager
The Harrington Manor Hotel
62%
booking lift
"Guests love the instant concierge on WhatsApp. We've had five-star reviews specifically mentioning how quick and helpful the "team" was — not knowing it was AI half the time."
Marco Bianchi
Riviera Boutique Resort
4.9★
avg. rating
"The automated post-stay review requests alone tripled our TripAdvisor reviews in 6 months. Our ranking improved from #34 to #6 in the city."
Priya Nair
Skyline Urban Hotels
3×
more reviews
"AI handles 78% of enquiries without staff intervention. It's like having a 24/7 front desk team that never calls in sick or needs a break."
James Okafor
ConnectStay Serviced Apartments
78%
auto-resolved
Read all case studies
See how hotels grow with Dunefox
Frequently Asked Questions
Still have a question?
Contact us! We'll be happy to help you.
Yes! Dunefox AI supports integration with a wide range of tools and platforms. Our flexible APIs allow you to connect with your data sources effortlessly, enabling a smooth workflow and seamless data synchronization across your tech stack.
Ready to transform your property's guest communication?
Join thousands of hotels, resorts, and venues using Dunefox AI to drive direct bookings, delight guests around the clock, and build a reputation that sells itself.
Setup takes under 10 minutes · Full Fox Pro features included