The AI concierge your guests want 24/7
Dunefox is a hotel AI agent and automated guest messaging platform for hotels, resorts, and hospitality businesses. Answer every booking question instantly, handle in-stay requests without front desk queues, and collect reviews automatically across WhatsApp, Instagram, Facebook, Telegram, and your website.
No credit card needed. Live in about 10 minutes.
Guests book whoever answers first
Reservation questions arrive at all hours and across channels. Miss them and guests book the hotel that replied, not yours.
Booking enquiries go unanswered overnight and on weekends.
Every enquiry is answered instantly, any hour, any channel.
Front desk juggles calls, chats, and DMs and drops some.
All guest conversations land in one shared inbox.
In stay requests pile up and slow service down.
Housekeeping and service requests route to the right staff instantly.
Everything your property needs in one guest messaging AI
Dunefox turns every conversation into a confirmed stay and a happy guest.
24/7 AI concierge
Dunefox responds to guests at any hour, before, during, and after their stay. Booking questions, upgrade requests, local tips, and late checkout queries are all answered instantly. Instead of sending generic replies, the AI pulls live details from your knowledge base so room types, pricing, policies, and amenities stay accurate and up to date, even when your front desk is offline.
One inbox for every channel
Connect WhatsApp Business, Facebook Messenger, Instagram DMs, Telegram, and your website widget into one unified inbox with answers from your own knowledge base.
Pre arrival upselling and conversion
When a guest asks about availability, Dunefox shares rooms, pricing, and offers and captures preferences before arrival, so fewer enquiries are abandoned and more book direct. The AI suggests relevant upgrades, spa packages, airport transfers, and early check in options during the conversation, turning a simple availability query into higher per booking revenue without any manual effort from your team.
Real time in stay requests
Guests request housekeeping, report issues, and ask about amenities through their preferred app. Dunefox resolves common questions such as Wi-Fi passwords, pool hours, restaurant menus, and checkout times from your knowledge base. Anything that requires physical action, like extra towels, room maintenance, or a late checkout approval, is routed to the right department with the guest details and room number attached so staff can act immediately.
Reservation calls answered around the clock too
Guests still call to check availability, ask about rates, or request an early check in, often outside front desk hours. Dunefox Voice extends the suite to answer from your approved property information, book reservations, and hand the call to your front desk when a person is needed.
Explore Dunefox Voice
Dunefox supports guests at every stage of the stay
- 1
Turn enquiries into direct bookings
Answer room type, rate, and policy questions in seconds
- 2
Prepare guests for a smooth arrival
Send confirmations, check in details, and directions
- 3
Handle in stay requests in real time
Take housekeeping and amenity requests in chat
24/7
Booking and guest support
50+
Languages supported
5
Channels in one inbox
1 day
Typical go live
What people say
Dunefox has completely transformed our workflow. The automation features save us countless hours every week.
Dunefox stood out for its clarity of vision and real-world applicability. A well-executed product with strong commercial potential, exactly what we look for in a winning startup.
Out of 80 applicants, Dunefox impressed our panel of Dragons with its product depth and market opportunity. We were delighted to award them the £5,000 Business Start-Up prize.
Explore the parts of Dunefox this uses
Each vertical runs on the same three building blocks. These pages go deeper on each one.
Simple monthly plans
Every plan starts with a 14 day free trial. No card needed to begin, and no charge per message on top of it.
Fox
$39 /month
For solo operators getting started.
Most popular
Fox Pro
$89 /month
For small teams. Most popular.
Fox Max
$199 /month
For larger teams and higher volume.
Book a 20 minute walkthrough
Twenty minutes, no slides. We set it up against your own website and you ask it the questions your customers ask.
Frequently asked questions about Dunefox
What types of hospitality businesses can use Dunefox?
Dunefox is built for hotels, resorts, boutique properties, serviced apartments, vacation rentals, and any hospitality business that handles guest communication. Whether you manage 10 rooms or 1,000, Dunefox scales to fit your property.
How does Dunefox help hotels get more bookings?
Dunefox answers booking questions instantly across your website, WhatsApp, Facebook, Instagram, and Telegram. It shares room details, pricing, and availability in real time, captures guest preferences, and guides inquiries through to confirmed reservations without your staff having to step in.
Can Dunefox handle guest requests during their stay?
Yes. Dunefox handles real-time guest requests such as housekeeping, amenities, and services. It provides quick answers to common questions, routes urgent issues to the right staff member immediately, and keeps all conversations organized so nothing is missed.
What after checkout features are supported?
Dunefox automatically sends post-stay follow-ups, collects feedback and reviews through natural conversations, and handles any remaining support questions. It also maintains guest engagement to encourage repeat visits and build long-term loyalty.
Does Dunefox support multiple languages for international guests?
Yes. Guests can message in their own language and Dunefox responds instantly without any manual translation or additional staffing. This makes it ideal for hotels serving international guests across different regions.
How quickly can my property get started with Dunefox?
Most properties are up and running within a single day. Our team guides you through connecting your channels, setting up your AI agent with your property information, and launching your first automated guest conversations.
Can Dunefox handle guest complaints before they become negative reviews?
Yes. When a guest reports an issue during their stay, such as a maintenance problem, noise complaint, or service delay, Dunefox immediately logs the complaint, routes it to the appropriate department, and follows up with the guest to confirm resolution. By addressing issues in real time while the guest is still on property, you reduce the chance of negative reviews and demonstrate responsive service.
How does Dunefox help hotels increase direct bookings over OTA channels?
When guests contact your property directly through WhatsApp, Instagram, or your website, Dunefox responds instantly with room availability, pricing, and a direct booking link. By converting these conversations into confirmed reservations on your own channel, you avoid OTA commission fees. The AI also re-engages past guests with exclusive direct booking offers, building a repeat guest database that does not depend on third-party platforms.
What hotel management systems does Dunefox integrate with?
Dunefox connects to your existing tech stack via API and webhook integrations. It works alongside property management systems, booking engines, and channel managers without replacing them. Guest conversations, booking data, and service requests flow into your shared inbox, and your team can manage everything from one dashboard without switching between systems.
Give every guest the concierge experience they deserve
Stop letting enquiries go unanswered and staff waste time on repetitive questions. Dunefox combines AI guest messaging with a hotel chatbot and an always-on guest communication system for messaging and phone calls.
14 days free. All Fox Pro features. No card required.