These are not plans. Every feature and every voice is open in one account, and each agent is charged at the rate of the voice it uses, so one agent can be Standard and another Premium.
Introductory rates for a limited time. Prices may rise later, and we will announce any change in advance.
Yes. Every new Dunefox account starts with a 14-day free trial that includes full Fox Pro features: AI agent, shared inbox, ticketing, knowledge base, and lead CRM. No credit card is required to start.
What is the difference between the Fox, Fox Pro, and Fox Max plans?
Fox is for solo professionals: 3,000 AI responses per month, 3 team seats, knowledge base and analytics. Fox Pro adds CRM, AI lead scoring, and WhatsApp broadcast campaigns for small teams, providing 8,000 AI responses and 10 seats. Fox Max is enterprise-grade with 12,000 AI responses, 25 team seats, unlimited credit rollover, behavior prediction, and conversion forecasting.
What counts as an AI response in Dunefox?
An AI response is counted each time the Dunefox AI agent sends an automated reply to a customer across any connected channel. Human agent replies do not count against the AI response quota. Unused AI responses do not carry forward on Fox and Fox Pro plans; Fox Max includes unlimited credit rollover.
How does WhatsApp Business API pricing work with Dunefox?
WhatsApp Business API access is included in the Fox, Fox Pro, and Fox Max plans, so there is no separate Dunefox fee to connect a WhatsApp number beyond your plan price. Meta charges its own conversation-based messaging fees directly, which are separate from your Dunefox subscription. See the full WhatsApp Business API pricing breakdown for a detailed cost comparison.
Can I upgrade or downgrade my Dunefox plan at any time?
Yes. Plan changes are self-serve from your Workspace Settings. Upgrades take effect immediately. Downgrades apply at the start of the next billing cycle. All data and conversation history is retained regardless of plan changes.
Is there a discount for annual billing on Dunefox?
Yes. Annual billing on any paid Dunefox plan gives a 20% discount compared to monthly billing. The discount is applied automatically at checkout when you select annual billing.
What happens when I exceed my monthly AI response limit?
When you reach your monthly AI response limit, AI automated replies pause until the next billing cycle unless you upgrade. You can upgrade your plan at any time mid-cycle. Fox Max plan subscribers have unlimited credit rollover, meaning unused responses from the previous month carry forward.
How much does Dunefox Voice cost?
Dunefox Voice is pay for what you use, with no monthly plan. In India, introductory prices start from ₹4 per minute for Standard voices, ₹5 for Growth voices and ₹7 for Premium voices, down from ₹6, ₹8 and ₹9. In US dollars they start from $0.05, $0.06 and $0.08, down from $0.07, $0.09 and $0.11. These are introductory rates for a limited time. New workspaces get ₹1,000 or $10 of free credit. See Voice pricing for the full breakdown.
Is Dunefox Voice included in the Fox plans?
No. Fox, Fox Pro and Fox Max cover messaging channels. Dunefox Voice extends the suite to phone calls and is billed separately per connected minute from prepaid credit, so you only pay for the calls your AI agent actually makes or answers.
Does Dunefox offer custom Enterprise pricing?
Yes. Enterprise plans are available with custom infrastructure, white-labelling, SSO and SAML, dedicated SLA, custom API limits, and a dedicated account manager. Pricing is tailored to conversation volume and team size. Contact the Dunefox sales team at contact@dunefox.io to get a custom quote.
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