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VOICE BOT

A voice bot that actually holds a conversation

Dunefox Voice is an AI-powered voice bot for inbound support and outbound campaign automation. No IVR menus, no keypad prompts: callers speak naturally and the AI understands, responds, and takes action in 50+ languages. Published pricing from ₹3,999/month.

A voice bot is software that answers or places phone calls and understands natural spoken language instead of routing callers through a button-press menu. Dunefox Voice delivers this as a production-ready AI agent: it handles inbound support calls and outbound campaigns, speaks 50+ languages with real-time detection, and hands off to a human whenever a query falls outside its knowledge, all with published subscription pricing starting at ₹3,999/month.

See the voice bot in action

Voice bot call history and analytics

Call analytics

Every call logged with outcome, sentiment, and intent score.

Outbound voice bot campaigns

Campaign builder

Upload a list, set a schedule, and let the voice bot dial the batch.

Voice bot performance dashboard

Live dashboard

Monitor active calls and campaign performance as it happens.

Voice bot vs IVR: what actually changed

An IVR plays a menu. A voice bot has a conversation. The difference shows up on every call.

Traditional IVR

  • Fixed menu tree: "press 1 for sales, press 2 for support"
  • Understands keypad input or a small set of trained keywords
  • Dead ends when a caller's need does not match a menu option
  • No memory of what was said earlier in the call

Dunefox AI voice bot

  • Free-form conversation: callers explain what they need in their own words
  • Understands natural language and intent, not fixed phrases
  • Asks follow-up questions and takes action instead of dead-ending
  • Grounded in your knowledge base, hands off to a human when unsure
CAPABILITIES

What the voice bot does

Natural language understanding

Callers speak in full sentences, not keywords or menu numbers. The AI follows intent, asks clarifying questions, and holds a real back-and-forth conversation instead of matching rigid phrases.

Outbound campaign calling

Upload a call list, schedule a start time, and the voice bot dials the batch automatically with retry logic and suppression rules for numbers that opt out or have already converted.

Real-time intent scoring

Every call is scored 0 to 100 for intent as the conversation happens. Hot leads route to your team instantly, so reps spend time on the callers most likely to convert.

Barge-in: interrupt mid-sentence

Callers can cut in while the AI is speaking, and it stops and listens, matching how a real phone conversation flows rather than forcing the caller to wait out a script.

Call recording and AI summaries

Every call is recorded and transcribed. An AI-generated summary captures intent, sentiment, outcome, and urgency, so your team reviews a short summary instead of raw audio.

Knowledge-grounded responses

The voice bot is trained on your website and uploaded documents. It never fabricates an answer: when a query falls outside its knowledge, it hands off to a human instead of guessing.

Build your voice bot in 3 steps

No engineering team required. Most teams are live within 10 minutes.

1

Build your agent

Use the no-code flow builder to design how the voice bot greets callers, asks questions, and branches based on what it hears.

2

Upload your knowledge base

Paste your website URL or upload documents. The AI trains on your products, services, and policies automatically.

3

Deploy on your number

Connect an existing number or provision a new one. The voice bot starts answering and dialling immediately.

Where teams deploy a voice bot

Any repeated phone workflow, inbound or outbound, is a candidate for automation.

Support automation

Answer common questions, troubleshoot issues, and resolve routine tickets by voice, escalating to a human agent only when the query needs one.

Appointment reminders

Call ahead of scheduled appointments to confirm, reschedule, or cancel, cutting no-shows without a person having to work through the call list manually.

Lead qualification

Call new enquiries, ask qualifying questions, score intent in real time, and route hot leads to sales while cold ones get a helpful, low-cost response.

Payment reminders

Place outbound reminder calls for pending payments or renewals, with a natural conversational tone rather than a robotic recorded message.

Survey collection

Run post-purchase or post-visit voice surveys at scale, capturing open-ended spoken answers instead of forcing respondents through a keypad rating.

Voice bot pricing

Published subscription tiers. 14-day trial with ₹1,000 credit. No credit card required.

Starter
₹3,999/month

300 minutes included

  • AI voice bot with knowledge training
  • Call recording and transcription
  • 50+ languages
Start Trial
Most Popular
Growth
₹16,999/month

1,500 minutes included

  • Everything in Starter
  • AI intent scoring and lead qualification
  • Outbound campaign calling
Start Trial
Scale
₹86,999/month

10,000 minutes included

  • Everything in Growth
  • High-volume campaign dialler
  • API access and custom integrations
Start Trial

All tiers include 50+ languages, CRM features, call recording, AI summaries, and human handoff. No credit card for trial.

FAQ

Voice bot: frequently asked questions

Still have a question?

Contact us. We will be happy to help you.

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A voice bot is software that answers or places phone calls and holds a spoken conversation instead of routing callers through button menus. Dunefox Voice is an AI voice bot: it understands natural speech, responds in real time, and can qualify, book, or resolve a call on its own, handing off to a human only when it genuinely does not know the answer.

VOICE BOT

Give your phone line an AI voice bot, not a menu.

Deploy a voice bot that understands natural conversation, handles inbound and outbound calls, and speaks 50+ languages. Live in 10 minutes, published pricing, 14-day free trial.

14 days free. All Fox Pro features. No card required.